PROFESSIONAL SUMMARY
Energetic and friendly people person with major multitasking experience. Quick learner and highly dependable. Creative, honest, ethical, and hard working with proven track record of being able to collaborate with teams, show leadership skills and get things done.
OBJECTIVE
Outgoing professional with more than 20 years of experience in office and retail management and in being a mom of 5 wonderful kids. Seeking to leverage my abilities to bring value and success to the companies I service.
SKILLS
-
Computer Operation
-
Office Management
-
Typing (50-60 WPM)
-
Organizational Skills
-
Work Well with People
-
Written and Verbal Communication
-
Budgeting and Financial Planning
-
Complex Problem Solving
-
Leadership and Team Management
-
Customer Service
-
Retail Management
-
Training Creation and Delivery
-
Microsoft Office Suite
-
Group and Team Collaboration
-
Situational Analysis Skills
EMPLOYMENT HISTORY/EXPERIENCE
Controller and Office Manager
TekVisor Consulting LLC
February – Present
Castle Rock, CO
Lead the company to identify, design, develop, and support IT services for potential clients. Create marketing and networking efforts to build a strong customer base. Establish, maintain, and nurture the business customer relationship while defining communication and collaboration protocols that best fits the customer’s needs.
- Capture customer demand in the market and determine how to best fill it
- Collaborate with current and potential customers to select the demand items to implement based on needs, business value, constraints, etc.
- Provide assistance in the consulting engagements based on the services supported
- Manage the financials of the company and submit annual reports
Retail Specialist
Kneaders Bakery and Cafe
November 2015 – Present
Castle Rock, CO
- Assist customers with their purchase needs
- Complete cash and credit card transactions
- Build strong relationships with customers resulting in return visits
- Teaching and training employees on best practices
- Design, package, and deliver retail baskets to individuals and companies
Seminar Coordinator
Franklin Covey
June 1995 – August 1996
Chicago, IL
- Registered attendees and provided them with appropriate seminar materials
- Acted as liaison between the venue and instructors
- Ensured that all attendees had their needs met throughout the event
Administrative Assistant, Physical Education Services
Brigham Young University
February 1991 – December 1994
Provo, UT
- Registered students, alumni, faculty and staff for physical education programs and facility use
- Acted as concierge for the P.E. Department
- Performed office management functions such as filing, organizing, typing, and written communications
- Trained new employees on office procedures
EDUCATION
Brigham Young University
Bachelor of Science, Conservation Biology
Graduation Date: 1995
- Emphasis in Wildlife Biology
- Minor in History
- GPA: 3.58
- Trustee Scholarship Recipient (4 Years)
ACHIEVEMENTS
- 2006 Illinois Young Mother of the Year – American Mothers, Inc.
- Mother of 5 children
- Published article in local historical magazine
- Key speaker and presenter at multiple conferences
- Trained for and completed 5 half-marathons
ASSOCIATIONS
- American Mothers, Inc.
- Parent Teacher Student Association
- National Youth Science Foundation
- National Honor Society
VOLUNTEER EXPERIENCE
Volunteer
Church of Jesus Christ of Latter-day Saints
May 1991 – Present
Various Locations (UT, IL, CO)
- Served as children’s organization president and taught children in various settings (large groups and small classes) for many years
- Acted as a leader in the women’s organization and operated as a leader of 300 youth at multiple summer camps
- Worked as a church public affairs representative
- Rendered thousands of hours of volunteer service
Battle of the Books Coach
Aspen View Academy
November 2014 – Present
Castle Rock, CO
- Prepared 3rd through 6th grade students for literary competitions
- Read, analyzed, and quizzed the students on the contents of 40 different library-chosen books
Member
American Mothers, Inc.
May 2006 – Present
Naperville, IL & Castle Rock, CO
- Attended and participated in local meetings and national conferences
- Chaired the group’s statewide 5th grade essay contest in Illinois multiple years
- Was awarded and served as Illinois Young Mother of the Year in 2006
Board Member
Thatcher’s Grove Homeowner’s Association
May 2010 – May 2012
Aurora, IL
- Attended and participated in local board meetings
- Conducted community surveys and analyzed and reported on results
- Led compliance efforts to ensure community bylaws were being adhered to
Music Chair
Naperville Mayor/YMCA Prayer Breakfast
February 2010 – August 2012
Naperville, IL
- Attended and participated in planning meeting with city officials
- Planned, coordinated, and executed all musical activities for the event
- Assisted with the organization and set up on the day of the breakfast
Member and Officer
Multiple Parent Teacher and School Associations
September 1999 – May 2017
Various Locations (IL and CO)
- Acted as Membership Chair, Secretary, and Nominating Committee Chair
- Served on the Indian Prairie Parents Council as a representative
- Facilitated a community service club
- Served as marching band food coordinator (4 years)
- Volunteered as a band, orchestra, and theater booster (8 years)
WHAT DO THEY SAY
What have clients and co-workers said about me?
INTERESTS
- Spending time with family and friends,
- Music (piano),
- Reading,
- Working with people,
- Organizing,
- Attending church and related activities,
- Writing,
- Travelling,
- Hiking and camping outdoors,
- Yoga,
- Running
- Making people happy